Shipping

COVID-19 SHIPPING UPDATES: Please note delivery time frames given by our postal carriers still may have delays due to COVID-19. Once we drop off your package for shipment, we have no control over the delivery time frame. We appreciate your patience. 

SHIPPING INFO (U.S.)

Once your order is processed, we are unable to change the order information including payment details, shipping/billing address, and purchase quantity. Please confirm all purchase details and information before placing your order.

Our processing time for regular items takes 2-3 business days once we receive your order. We do our best to ship your items out within 72 hours. **For handmade items, our processing time takes 5-10 days. Please note that estimated delivery times do not include our processing time, weekends, statutory holidays, and postal service delays.

All orders are shipped through USPS. Please note that estimated delivery times are based on USPS standards. There might be delays that are out of our control. We appreciate your patience. 

SHIPPING INFO (CANADA)

We are now shipping internationally to Canada!

Shipping rates are calculated through USPS International rates based on your location and weight of your package. 

Once your order is processed, we are unable to change the order information including payment details, shipping/billing address, and purchase quantity. Please confirm all purchase details and information before placing your order.

Our processing time takes 3-4 business days once we receive your order. We do our best to ship your items out within 4-5 days. Please note that estimated delivery times do not include our processing time, weekends, statutory holidays, and postal service delays.

Please remember that international orders may take longer and there might be delays that are out of our control. We appreciate your patience. 

**Please note that any import duties or custom duty tax applied to your package are out of our control. Buyers are responsible for any fees or other charges that may apply. Wiggle Paws Co. is not responsible for any issues or delays that may occur at customs upon entering your country. To ensure if there will be any fees applied, we recommend you consult with your local customs office before placing an order.